Customer Support

For order questions, refund requests, shipping issues, or general support, contact us using the details below or the contact form on this page.

Email: service@artisanthai.com
Phone: +44 7311 132205

Business Information

Business: THAITEAS LTD, trading as ArtisanThai.com
Company No.: 16870792
Registered office: 9 Bourne Road, Bexley, England, DA5 1LW

For order-related support, please include your order number.


Send Us a Message

    Customer Support Hours

    Our customer support team is available Monday to Friday, 9:00am–5:00pm (UK time). We aim to respond to every enquiry within 1 business day. You can reach us any time at service@artisanthai.com and we will reply as soon as possible.