Introduction

Information We Collect

Welcome to ArtisanThai.com. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and purchase our products. By using our website, you agree to the terms of this policy.


Personal Information:

  • Contact Details: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details and billing address.

Non-Personal Information:

  • Browser and Device Information: IP address, browser type, and operating system.
  • Website Usage Information: Pages visited, time spent on the site, and referral URL.

How We Use Your Information
We use the collected information to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, products, and promotional offers via email and SMS.
  • Improve our website and customer service.
  • Personalize your shopping experience.
  • Comply with legal obligations and prevent fraud.
  • Advertising: We may use your information for advertising purposes, including remarketing with Google Ads. This means we may show ads to you across the internet based on your past visits to our website. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Consent for Mail and SMS Communications
By providing your contact information, you consent to receive marketing communications via email and SMS, including promotions and product updates. You can withdraw your consent at any time by following the unsubscribe instructions in our emails or by replying “STOP” to any SMS you receive from us.

How We Share Your Information
We may share your information with:

  • Service Providers: Payment processors, shipping companies, and email/SMS marketing services.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.
  • Advertising Partners: Third-party vendors, including Google, use cookies to serve ads based on your past visits to our website. These vendors may use cookies and other technologies to collect information about your online activities to provide you with targeted advertising.

Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and usage patterns.
  • Provide personalized content and advertisements.

Third-Party Cookies:
Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google’s Ads Settings. You can control cookies through your browser settings, but disabling them may affect your experience on our website.

Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights
You have the right to:

  • Access and update your personal information.
  • Request deletion of your personal information.
  • Opt out of marketing communications.
  • Object to the processing of your personal information.
  • Ad Choices: You can opt out of interest-based ads by visiting Google’s Ads Settings or by using the Network Advertising Initiative opt-out tool.

To exercise these rights, contact us here.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here.